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Vanta Product Feedback Rewards Program

6/27/2026, 11:12

To encourage users to help improve the Vanta experience, eligible feedback that is accepted during the campaign period will earn points rewards. 


Campaign Period

Campaign period: June 27, 2026 – July 31, 2026 (UTC)

Points rewards will be fully distributed by August 5, 2026 (UTC)


How to Participate

Users can join the official Vanta community and submit product bugs, feature requests, or optimization suggestions following the instructions provided by community administrators to participate in this campaign.


Reward Structure

1. General Reward Pool 

During the campaign period, all valid general feedback accepted by Vanta will share a total reward pool of 10,000 points.

Each accepted valid general feedback counts as one reward weight toward the pool distribution. If a user submits multiple distinct valid feedback items that are accepted, they will receive multiple reward weights.

If multiple users submit identical or highly similar feedback, the reward will be granted based on the earliest submission that is complete, verifiable, and valid.


2. High-Impact Reward

During the campaign period, users who submit critical bugs or major optimization suggestions that are accepted by Vanta will receive 3,000 points per item.

A maximum of 10 High-Impact Rewards will be issued. Rewards will be granted based on submission time and acceptance result, prioritizing the earliest valid and accepted critical contributions on a first-come, first-served basis, until all rewards are distributed.

Feedback eligible for the High-Impact Reward will not be counted in the General Reward pool.


Feedback Categories

General Feedback (eligible for General Reward Pool)

General feedback refers to issues or suggestions that improve user experience but do not affect core trading functionality, asset security, or account operations.

Including but not limited to:


  • UI display or layout issues
  • Text or translation errors
  • Non-core interaction or usability issues
  • Unclear prompts or messaging
  • Minor functional issues that do not affect trading or asset safety

Accepted general feedback will be eligible for the General Reward Pool.


High-Impact Issues (eligible for High-Impact Reward)

High-impact issues refer to problems or suggestions that affect core product functionality, trading experience, asset display, wallet flows, or user decision-making.

High-Impact Issues include but not limited to:


  • Abnormal trading flows (order placement, cancellation, liquidation, TP/SL)
  • Incorrect positions, balances, margin, PnL, or order status
  • Wallet connection, deposit, withdrawal, or chain switching issues
  • Errors in key market data (candlesticks, order book, price, funding rates)
  • Issues impacting a large number of users or core usage scenarios
  • High-impact optimizations improving trading experience, risk control, or conversion

Accepted high-impact issues will be eligible for the High-Impact Reward.


Evaluation Criteria

Vanta will evaluate feedback based on its validity, severity, impact scope, reproducibility, and product value.

Invalid reports, duplicate submissions, unverified issues, known issues, or content unrelated to product improvement will not be eligible for rewards.

Vanta reserves the final right of interpretation regarding feedback validity, reward classification, point distribution, and all campaign rules.